Contact Us
Get in Touch
We’re here to help with any questions about your orders, products, or general inquiries.
Our goal is to provide clear communication and reliable support throughout your shopping experience.
Customer Support
Email:
service@ziyaine.com
Online Availability:
24 hours a day, 7 days a week
Customer Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM (Pacific Time)
Excluding public holidays
We typically respond within 24–48 business hours.
Our Office
Our operations are based in Guangdong, China. Our team manages product coordination, order processing, and customer support from our office.
Office Address:
9th Floor, Building 2
No. 6, Chashan Section, Shida Road
Chashan Town, Dongguan City
Guangdong, China
Service Area
We currently provide products and services to customers located in the United States only.
Contact Form (Recommended)
You may also contact us by filling out the contact form on this page. Please include:
- Your name
- Your email address
- Order number (if applicable)
- Your message
This will help us assist you more efficiently.
Support Notes
- Please ensure your email address is entered correctly
- Including your order number will help speed up support
- Responses are handled during business hours in the order received
Need More Help?
If you have additional questions, feel free to contact us at:
service@ziyaine.com