Terms of service

Last updated: April 2, 2026

This Privacy Policy describes how ZIYAINE collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)

Order Information

  • Products purchased
  • Order details and transaction records

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing activity

Payment Information

Payments are processed securely through PayPal.
We do not store or have access to your full payment details.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Provide order updates and customer support
  • Improve our website, products, and services
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors (e.g., PayPal)
  • Shipping and logistics providers
  • Website hosting and analytics services

These parties are required to use your data only for providing services on our behalf and to handle it securely.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Enhance your browsing experience

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide services
  • Comply with legal requirements

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of certain communications

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

8. International Data Processing

Our operations are based in Guangdong, China.
Your information may be processed and stored in China or other locations where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will take effect once posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email:
service@ziyaine.com

Business Address:
9th Floor, Building 2
No. 6, Chashan Section, Shida Road
Chashan Town, Dongguan City
Guangdong, China